Our company was created by team of professional specialists in 2007 in St. Petersburg, Russia. At that time we only worked in Russia and specialized on Mitel equipment. But the geography of our company, as well as the list of equipment that we take for maintenance, is constantly growing.
Throughout the activity of our company, we have expanded the base of engineers who began to cooperate with us. Thus, our company was able to provide service not only in large cities of Russia, but also in remote regions. In addition, following the requests of our clients, we began to provide services in other Russian-speaking countries such as Belarus, Kazakhstan, Uzbekistan, the Baltic States and others. Also, the list of equipment was expanded, based on customer requests.
Now our company is ready to provide support and service of telecommunication systems practically in every region of Russia from Kaliningrad to Vladivostok. We also help our clients in Belarus, the Baltic States, Kazakhstan, Uzbekistan, Tajikistan, Georgia, Azerbaijan. For the convenience of our foreign clients, we have opened new office in Prague, Czech Republic. The list of equipment that we can take for maintenance is also extensive and versatile — Cisco, Mitel, Avaya (Nortel), Panasonic in so on. We provide our customers with remote maintenance, as well as on-site service. Our helpdesk works for our customers around the clock, but you can choose SLA you need. We have created a flexible pricing system which help us to take into account the needs of each client individually. In any situation, our team tries to do our best to make your life easier
The main goal of the Support Service company is to provide customers with high-quality and reliable services based on the high professionalism of our employees and the use of innovative technologies. The employees of our company are highly qualified engineers with vast experience. We strive to fully satisfy the needs and wishes of our Customers, demonstrating a flexible and individual approach to the requests of each of them. Our main mission is to solve telecommunication tasks so that you can focus on your business.
We offer an extensive portfolio of ready-made technical solutions for both large companies and small offices
Our Helpdesk service works for you 24 hours a day, 7 days a week, without weekends and holidays
This service is like an ambulance - even if we do not have a contract, but you urgently need the help - our engineers will be happy to help
Conducting a survey is useful both at the planning stage of a new solution and at the stage of replacing or upgrate existing equipment.
You can delegate to us the responsibilities for the support and modernization of your telecommunications network.
We are working with vendors such as Mitel, Avaya, Cisco, Huawei. If you need support for other equipment, we will find specialists
Founder AND CEO
Vitaly Yakovlev
Founded the company in 2007. Vitaly is an engineer with more than 20 years of experience. Has certificates from Ericsson, Mitel, Avaya, Huawei, Alcatel and other vendors. He has worked in many regions of Russia and has proven experience of successfully implemented projects
Project Manager
St. Petersburg
Maria Yakovleva
Maria has been working for the company since its foundation. She has implemented projects for clients such as Procter and Gamble, Intel, Shell, Korean Airlines and others.
Project Manager
Prague
Tatiana Ynkovskaya
Tatiana heads an office in Prague, Czech Republic. She conducts negotiations with foreign partners, organizes the company’s work in Eastern Europe
In 2007, Vitaly and a group of professional engineers decided to establish a telecommunications services company
In 2009, the company "Support Service" enters into the first foreign contract with the company FCS
In 2018, an office was opened in Prague. Since then, he has continued to work effectivel
During the consultation, the engineer will help you determine the tasks of organizing a telecommunications network. Also, the specialist will find out the necessary information for the preparation of a commercial offer
leave your contacts and a specialist of the company will contact you forconsultation
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